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FAQs
Period Underwear
Share details about your shipping policies, item returns, or customer service.
Go & Move®️ underwear for periods absorbs your flow, helps control odor, wicks moisture, and helps prevent leaks — Stay dry, fresh, and comfortable throughout the day!
No other period products are needed. Our period-absorbing underwear is machine washable and reusable— wear, wash and GO!
Yes, Go & Move®️ period underwear is reusable just like the regular undies. Follow our care instructions to keep your undies in tip-top shape.
Go & Move®️ period underwear could be worn whenever you like as the regular undies and when you are in the period it will WOW you!
Period underwear can be worn directly on days when your period is light, about to start, or about to end, allowing you to avoid unexpected anxiety and prevent leakage.
[ On Light-Flow-Days ]
Period underwear can be worn alone, ready to handle the first sign of menstrual blood or the final days of your period, effectively preventing leaks and easily absorbing discharge.
[ On Heavy Flow Days ]
You can opt for high-absorbency period underwear to prevent leaks. It can also be paired with other menstrual products like tampons, menstrual cups, or menstrual discs to serve as the final line of defense.
The underwear could be machine-washed or hand-washed. Avoid using fabric softeners or similar products, as they may damage the functional fabric of the underwear.
Go to HOW TO WASH to get more detail for your owned period underwear.
Go & Move®️ period underwear offers various absorbency levels to suit different needs, ranging from the equivalent of three regular pads to six regular pads. There's also a Light option designed for daily discharge. You can choose the appropriate absorbency level based on your specific situation.
HERE to get more products.
Orders & Shipping
Of course! We periodically offer free shipping on orders over a certain amount. Please check your cart to see the current free shipping offer.
Go & Move®️ is based in Taiwan.
Domestic shipping can take up to 5 business days.
International shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we ship our products all over the globe.
Please note that international orders are also eligible for free shipping on orders over a certain amount. Feel free to check your cart for the latest free shipping promotions.
We currently ship to 24 countries around the world. Please check our Shipping Policy to view our shipping rates and the list of countries we ship to. If your country isn’t on that list, we apologize for any inconvenience.
Returns & Refunds
We understand that underwear is tricky business.
Within 30 days of delivery, you may exchange for another size, color. We’re unable to provide refunds on underwear. If you ordered multiple pairs of underwear, we kindly ask that you open, wash, and wear one pair only.
A exchange request can be submitted within 30-days after the purchase is made.
When an order is approved for exchange, we will cover the shipping costs for the exchanging item. We hope you will keep the unused item you already have, or consider gifting it to someone else, or even donating it to a women’s charity, allowing more people to embrace Go & Move®️. For more information, please see the exchange policy.